TOOL KIT

An interrelationship diagrams helps to map out cause and effect relationships that exist within a system. This could in turn identify the...

The Ishikawa or fishbone diagram aims to identify possible causes for a problem. It helps by sorting out ideas into useful categories. In...

The 5 whys technique is an effective tool whose primary goal is to find the exact reason of a problem by asking a series of ‘why’...

Fighting the symptoms of a problem is only a short-term solution in which the same problem could reappear, what is needed is the root...

Various tools can help us to find the root cause.

The pareto analysis tool is based on the 80/20 rule which states that 80% of the project's problems can be traced to 20% of the causes....